Prepare a small, readable set
Keep one overall view, one close readable label and one view of the relevant exterior location. Review the images before sending them. If the label is reflective, a different angle may be more useful than digital zoom on an unreadable picture.
Share only what the request needs
Avoid house numbers, people, access codes or unrelated documents in the frame. Do not remove covers or disassemble equipment for a photo. This local PoolCore version accepts text only; retain photos for later direct coordination with your chosen supplier.
What to have ready
- Overall equipment context
- Readable complete label
- Relevant component without unrelated personal data
A common question
Can I upload photos to this prototype?
Not yet. Transcribe the label into your request and tell the supplier that supporting photos are available.
A useful starting message
I have an overall photo, a label photo and a view of the affected area. The label transcription is [details].
Replace the bracketed details with your equipment information. The request is reviewed by you before it is saved.
Use this guide to start a request →